9 of the Best Free Social Media Analytics Tools

Want to know what’s working on social media?

Best free social media analytics toolsWord-of-mouth advertising is very powerful. You need to earn the trust of your audience so they will recommend your products or services to their friends. Chances are that you’re already using Facebook, Twitter, and other platforms to create engagement and thought leadership in your space. Social media analytics tools can help you make sense of how well your social media marketing efforts are paying off and identify areas that need improvement.

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Get More Likes on Instagram

Which image qualities drive engagement on Instagram?

Blue images get the most likes on InstagramInstagram is the fastest-growing social network today. 71% of the world’s largest brands now use the platform for social media marketing. More than half of them post at least once a week, and 28% post at least 5 times a week. Brands like Nike, Starbucks, Ralph Lauren, and Whole Foods are using images and short videos to enhance their customers’ experience and create emotional connections.

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Email Still Trumps Social Media for Online Marketing

Email marketing wins more online customers than Facebook and Twitter, but it lags behind organic search.

Email drives online shoppingThe customer acquisition landscape is constantly in flux. The introduction of disruptive technologies and tools over the last few years has spawned enormous changes in online marketing. But a recent report from Custora, maker of a predictive analytics platform, reveals that online retailers are winning new customers via traditional email marketing at quadruple the rate they did four years ago. The good old-fashioned marketing method still provides the biggest bang for the buck when it comes to reaching and retaining high-value customers online.

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Content Marketing: How to Measure Its Effectiveness [Infographic]

Content marketing metrics can be confusing and preoccupy your time, so start by selecting a just a few fundamentals to measure.

Content Marketing: How to Measure Its Effectiveness Content marketing is key in today’s marketplace — it is the intersection of awareness and lead generation. Brands must provide a steady stream of articles, photos, videos, and other resources to demonstrate their relevancy and bring in new customers. While some large companies like Sears, Coca-Cola, and Kraft have quickly caught on to content marketing and are able to accurately measure and leverage their results, it’s not always easy to quantify the value of a piece of content. What makes this process so tricky?

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50 Top Tools for Social Media Monitoring, Analytics, and Management

Use these platforms to manage, measure, and analyze your social media marketing initiatives.

50 Top Tools for Social Media Monitoring, Analytics, and Management 2013To succeed in today’s connected world, you need to build a community around your company, brand, and products. Over the last decade, social media monitoring has become a primary form of business intelligence, used to identify, predict, and respond to consumer behavior. Listening to what your customers, competitors, critics, and supporters are saying about you is key to getting great results from your social media campaigns. There are countless tools out there, offering many ways to analyze, measure, display, and create reports about your engagement efforts.

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20 Social Media Marketing Blogs You Should Read in 2013

Looking for some great social media marketing blogs? You’ve come to the right place!

20 Social Media Marketing Blogs You Should Read in 2013Social media is now mandatory for businesses. I’m always trying to keep pace with the evolving social media marketing landscape, and reading many of the fantastic blogs out there helps me stay on top of best practices.

Here are some that I read on a regular basis — I think you should, too! The authors all have unique voices and offer timely information about tools, strategies, and trends that you can use to jumpstart your marketing efforts.

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The Gap Between Social Customers and Social Marketers

More than three-quarters (76%) of social media marketers say they know what their customers want, but only one-third (34%) have actually asked them.

Shocking, right? One of the basic tenets of marketing — know your customers — is being ignored by the vast majority of brands that are trying to achieve success with social media marketing. There’s a major disconnect between what consumers desire and what they actually receive from the brands they follow on social networks. It’s no wonder marketers have trouble getting good results.

A revealing research report from the team at Pivot documents the growing gap between marketers and customers. The data shows that consumers and brands are far apart when it comes to perceptions, behaviors, attitudes, and expected benefits. This divide, which industry analyst Brian Solis calls the perception gap, presents a problem for brands that are trying to maximize user engagement and conversion rates on social media platforms like Facebook and Twitter. Marketers must reach out directly to their audience and offer them what they want — if they don’t, they’ll suffer the consequences in terms of awareness, engagement, and revenue.

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