Email Still Trumps Social Media for Online Marketing

Email marketing wins more online customers than Facebook and Twitter, but it lags behind organic search.

Email drives online shoppingThe customer acquisition landscape is constantly in flux. The introduction of disruptive technologies and tools over the last few years has spawned enormous changes in online marketing. But a recent report from Custora, maker of a predictive analytics platform, reveals that online retailers are winning new customers via traditional email marketing at quadruple the rate they did four years ago. The good old-fashioned marketing method still provides the biggest bang for the buck when it comes to reaching and retaining high-value customers online.

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Use Google Authorship to Improve SEO and Drive Traffic

Don’t miss a huge branding opportunity: Link your Google+ profile to the content you create

Google Authorship improves SEO and branding, increases traffic Google is looking to put user identity at the forefront of a number of its products, including search. They are trying new ways to authenticate quality links. Executive Chairman Eric Schmidt discusses this in his upcoming book, “The New Digital Age”, writing that profile verification will be directly linked to search engine rankings:

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Find and Reserve Your Social Media Name

Grab your name and secure your brand before someone else does

Find and reserve your social media nameA consistent social media identity across the Web is crucial for brands. Whether you’re trying to develop your company’s personality or your own, having many different names  creates confusion and dilutes the impact of all of your social media marketing activities.

There are hundreds of sites that can host your profile, but being the first to claim your name on every one can be difficult. Most of them prevent automated sign-up processes, so you need to manually create a profile for each.

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LinkedIn is the Best Social Network for Improving SEO

When it comes to sharing links, Facebook and Twitter immediately come to mind as the social networks of choice. Dan Zarrella, HubSpot social media scientist, recently conducted a study of link sharing and SERP (search engine results page) correlation on the top three social media platforms — Facebook, Twitter, and LinkedIn — to determine which platform improves search engine results the most. Surprise, it’s LinkedIn!

LinkedIn is the best social network for improving SEOThis is important because receiving more shares creates a snowball effect. Each time your content is seen and shared, you receive an inbound link. The more links your article has, the higher the authority rank it is given by search engines. This results in higher search engine placement and, along with it, more site traffic.

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Does Social Media Improve Google Organic Search Ranking?

Google SEOIf you manage a website, you know the importance of search engine rankings. Since more than 90% of all online traffic is driven by search results, search engine optimization can be vital to businesses. If your site appears on the first page of Google results, it can make a huge difference in brand recognition, sales, and your bottom line.

But there’s more to harnessing Google’s search algorithm than simply optimizing your site with keywords and meta descriptions. Social media activity is becoming increasingly important in organic search results. Google’s Social Search taps into your social networks to determine the people you trust and makes sure that you see content from them in your search results.

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Saturday Social Marketing Round-Up

Here are some must-see posts about social marketing for your weekend reading pleasure:

234 social media marketing examples
Image by Pete Kim via Flickr

Do you make these Top 11 mistakes with your social media?
Social media can be seriously profitable for your business. “It’s the secret low cost marketing weapon used by the leading entrepreneurs. But, it can go horribly wrong if you make these mistakes…” explains today’s 30 Days of Social Media contributor, Meredith Collins. She identifies 11 mistakes that you don’t want to make.

Social media marketing: In search of an opt-out
Lines are being drawn between email and social media marketing, but not all elements have obvious correlations. Here’s why the unsubscribe doesn’t directly translate to social media.

Social Marketing Is Rooted In The Brand
Your brand is something that lives in the hearts and minds of people out there, and in that sense social marketing is the purest expression of branding.

Utilizing Social Media for Exposing Your Business Website
Social media is a wonderful way for business owners who already have great content on their websites to expand their reach further with marketing their products.

A quick check-up for your social media marketing plan
This little quiz (which you technically can’t fail as we have not devised a scoring system for it—yet) should help you identify the areas where your organization/team is strongest and weakest with respect to social marketing.

Introducing Google Social Search
Google Social Search plugs into your Twitter and FriendFeed accounts and sifts through content based on what people have been talking about. This seems like another function that’s moving you closer to Google Wave, with everything happening seamlessly in one window of information.

Google Social Search Introduces New Opportunities Within SEO
Google has launched a new experimental feature in Google Labs that searches your social circle in addition to your regular Google search results.

Is Social Media Marketing a New Requirement of SEO?
Here’s an interesting question worth a minute of pondering for any SEO practitioner: “[I]s it now a necessity for an SEO to have practical social media skills?”

Strategies: Which social networking site is best for your small business?
In the olden days – say five years ago – it was enough for a small business to market its services with advertising and public relations. But in the last few years, an avalanche of new opportunities has cascaded on the Internet in the form of social networking sites. These sites give entrepreneurs more opportunities to get the word out about their companies, but they’ve also made many of us feel overwhelmed, trying to keep up.

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5 Steps to Developing a Meaningful Social Media Strategy

Many businesses have yet to embrace social media. Why? For all its benefits — an inexpensive way to get the message out (and to more people),  improved branding and customer engagement, speed of feedback/results, etc. — it is very time-consuming. Unless you have a lot of hours to devote to it, or a designated employee, it can swallow you up without achieving any results.

Social Media Brand Engagement Curve
Image by Intersection Consulting via Flickr

Here are five steps to help you get going with a social media strategy:

1. Set Goals and Define Your Target Audience
You need a real understanding of what you want to accomplish and who you want to reach. The best strategy will come from clearly setting your goals. These might include:

  • Increasing brand awareness
  • Managing your reputation
  • Improving your search rankings
  • Getting more relevant site visitors
  • Increasing sales

2. Listen to What People are Talking About
Find out who is saying what about your brand and where they are saying it. Here are some free tools that give visibility to conversations about your company or brand:

  • Google Alerts monitors millions of news sites and blogs. It’s easy to set up alerts for keywords that are important to your brand. You can choose to receive batched or streaming reports.
  • Alltop is an online news aggregator. It scans blogs, forums, and news sites  to  collect the headlines of the latest stories on a topic.
  • TweetDeck and Seesmic are desktop applications  that combine search with Facebook and Twitter monitoring. They are highly configurable, making it easy to track conversations and brand mentions.
  • BackType is a real-time, conversational search engine. It scans the Web to find out what  people are saying about topics and Web sites that interest you.
  • Monitter enables marketers to listen to the Twitter conversations taking place about their brand in real time. Enter the keywords you want to search, and all tweets with those keywords are at your fingertips.

3. Make Contact and Engage
You need to demonstrate your company’s commitment to developing online relationships. Go where your customers are — build a community on Twitter, create a Facebook page, comment on blogs, upload images to Flickr, create videos for YouTube — all to further the discussion and create positive WOM.

4. Use Offline Events to Support Your Online Community
Nothing beats face-to-face communication. You can build stronger relationships with your online community via trade shows and other offline events. Organize a Tweetup, offer a special session with your CEO, give exclusive access to new product launches, all to cement the bonds you’ve built with social media.

5. Measure Your Success
To begin measuring social media success, you need to answer some more questions:

  • Did we learn anything new about our customers?
  • Did our customers learn anything about us?
  • Were we able to engage our customers in new conversations?
  • Do our employees now have an effective way to monitor external feedback and reputation management?

Trendpedia is a blog search engine that enables tracking and graphing of topics and term comparison. It can help benchmark your company vs. your competitors by running the same search and parameters before and after the beginning of your engagement campaign.

Companies that embrace social media are reaping its rewards. By creating a dialogue with key stakeholders, they are able to get a better sense of how they are perceived by their target audiences, and their customers are empowered to talk with them, not at them. If implemented thoughtfully and correctly, this engagement can be instrumental in achieving your goals.

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